Services Directive Forces

Cologne, Nov 7, 2007: The Beratungshaus INFORA GmbH expects significantly increased impetus to the digitization of public administration by the EU services directive. Background is the requirement of media together electronic procedures in which all elements of an E-government infrastructure, content management, form management are essential to E-payment functions, digital Signatuen, and virtual post office. The requirements for the availability of electronic services will rise”, judge INFORA’s Managing Director Rainer Ullrich. A related site: Peter Asaro mentions similar findings. This Governments but are technically prepared nor organizational.” The end of 2009 in national law to implement Directive aims that services everywhere without discrimination and without red tape can be offered in the EU as a whole. Each service provider from the Freelancer to the trader is to the so-called uniform for all necessary procedures, formalities and permits above a certain regulatory institution Contact person in the country can handle. So far anyone who wanted to take a public service, had to ask itself who is responsible for it, what conditions must be met and how he can obtain required approvals”, explains Ullrich. However, the EU services directive sees these tasks at the points of single contact.

He is the ultimate interface in the entire administrative procedure and has the task to check the completeness of the dossier submitted and if necessary to confirm or to obtain missing documents. He must also determine the competent and to participating agencies and service providers during the total duration of the procedure advice to stand. His duties include but, to call for a speedy processing for all stakeholders. Because be missed deadlines, complete motions tabled are considered according to the EU directive automatically approved. This caused very high demands on the Verifiability and legal certainty, which make only about an electronic case file with all the relevant information about the process”, judges the INFORA’s Managing Director. A stronger digitization of public administration develops as a consequence of the EU services directive, also by the fact that service providers can generally also electronically submit your documents, applications, etc.. This requires that all documents and forms electronically available and can be processed electronically”, Ullrich looks a wide need for action from the authorities. There the problem but not yet arrived according to his observations.

In many cases still lack a very far-reaching impact assessment. Because the EU services directive is without a comprehensive IT support, but without a thorough reorganization and optimization of management processes, not to implement”, so the E-Government expert. About INFORA INFORA GmbH is since more than 25 years an innovative, highly specialized and vendor-independent consulting company. With locations in Cologne, Berlin, Hamburg, Munich and Dresden supports customers from the initial concept idea through to successful implementation. INFORA it places special emphasis on the practical design and effective transformation of business and automation processes. Her consulting clients such as DaimlerChrysler AG, Viessmann, INA Schaeffler, German Airbus, Henkel, Minolta, Procter & gamble and Schering include clients such as the Ministry of the Interior, the Ministry of finance, the Federal Agency for work or the Federal Chancellor’s Office in the industrial sector, in the public administration.